- Contact Support via Email, Phone, or the Web
- Plan hours tracked online and available at any time
- Plan hours traced to the minute
- Roll-over hours available (with appropriate plans)
- CMS Site Changes & Updates
- Ecommerce Store Changes & Updates
- Live 24x7x365 Emergency Technical Support (hosting)
- All Support Based In-House in the USA!
- Accessible Account Management Teams
- Subject Matter Expert Specialists for All Things Web
- Continual Proactive Best Practice Recommendations (plan dependent)
- Email Marketing Assistance
- Reporting and Report Analysis
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- Comprehensive Initial Set-up & Configuration of DotNetNuke
- Comprehensive Initial Set-up and Configuration of Ecommerce (plan dependent)
- Batch Data Importing & Exporting Capabilities
- Automated Nightly Backups (hosting)
- Additional Functional Module Configuration
- Automatic Software Upgrades & Patches (hosting)
- Automatic Hardware Optimization & Monitoring (hosting)
- Custom Development
- Search Engine Optimization (SEO)
- Pay-per-click Management
- Social Networking and Marketing
- Landing Page Optimization
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