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Support
Bingway's entire mission is to provide its customers with a partner on the web. From basic site maintenance to proactive best practice recommendations, Bingway strives to ensure you never feel alone in the world wide web. Our goal is to deliver all of the functionality a Website or Ecommerce adminstrator needs to create a successful web strategy as well as the people and architecture to not only manage but excel in their web strategy.
Support Functions
Contact Support via Email or Phone
Web & Ecommerce Site Changes & Updates
Live 24x7x365 Emergency Technical Support
All Support Based In-House in the USA!
Accessible Account Management Teams
Subject Matter Expert Specialists for All Things Web
Continual Proactive Best Practice Recommendations (plan dependent)
Comprehensive Initial Set-up & Configuration of CMS
Comprehensive Initial Set-up and Configuration of Ecommerce Platform (plan dependent)
Batch Data Importing & Exporting Capabilities
Automated Nightly Backups
Additional Functional Module Configuration
Automatic Software Upgrades & Patches
Automatic Hardware Optimization & Monitoring